Business Excellence Award

Excelsior Springs Standard, July 7, 2015

I am pictured with my award in the center with other local business owners, from left, Jim and Daphne Bowman of Willow Spring Mercantile, Jill Rickart and Wendy Baldwin of Ventana Gourmet Grill, and Lyndsey Baxter, Executive Director of Downtown Excelsior Partnership.

Excelsior Springs has been recognized for its historic downtown revitalization six times in the last three years. Molly Roberts Studio was awarded with the statewide recognition of the Missouri Main Street Excellence Award for 2015. “I’ve never felt so honored,” said Molly. “It’s the nicest compliment to know that all the hours I’ve put into this are appreciated.” Missouri Main Street Connection was launched in 2005 as a not-for-profit organization to help local communities preserve and improve their historic buildings and downtown districts. Missouri Main Street works with 178 communities across the state.

In a press release by Missouri Main Street, they stated the reason Molly was chosen for this year’s award. “She is always involved in the activities of the downtown. In the last year, her business has expanded into a larger building and she has relocated and is currently living in the downtown area as well. Part of Molly’s success is her willingness to participate in events and activities, along with her friendly personality and customer service standards. This service extends to the art and craft classes that she teaches to both adults and children. One of her youth programs is the Budding Artist Club, coordinated through a partnership with the Parks and Recreation Department. This weekly class teaches art skills that are no longer part of the school curriculum. Molly helps the downtown district with their various events in any way that she can, even when volunteering conflicts with her class schedules. She is innovative in finding ways in which she can make both work.

Molly is, of course, thrilled that she’s won the award, but notes that she and her studio are part of a larger effort taking place in her own hometown. “I so love our downtown,” she says. “All the business owners work together, which is not the case in every town. To be honored with the Business Excellent award is just icing on the cake. And with it being a statewide award — I just wanted to get up there and shout, ‘Thank you, thank you, thank you!’ ”

In 2016, Molly won the Business of the Year awarded by Excelsior Springs Chamber of Commerce. “Many thanks to the Excelsior Springs Area Chamber of Commerce for presenting me with the Small Business of the Year!” she said. “I am so honored and appreciate being a part of such a great, supporting community!”

Molly has been known to give credit for her sharp business acumen to her late father, Joe Morgan. Morgan once owned the Town and Country Leader shopper/advertiser — credited with building it from scratch into one of the largest shoppers in the country at one time. He also owned the Excelsior Springs Standard newspaper and was a well-known and beloved figure in the city.

“Dad is always in the back of my mind when I’m dealing with customers. So much of my business knowledge, ethics and customer service comefrom him. I will do whatever it takes to please the customer.”